Special offer

Guide & Help

Welcome to Plant Gharana. By accessing this site you agree to obey the terms and conditions of the agreement and policies of this site.

All placed orders will be shipped within 24 hours (except on holidays). Orders, placed before 12pm will be shipped on the same day.

 

Shipping is free for all orders above ₹599.

 

₹80 will be chargeable extra for shipping if placed order is below ₹599

 

Products will be shipped via our respective shipping partners and will be delivered within 5-7 business days.

COD is available on orders above ₹699 for selected products. ₹60 extra COD charge will  be applied.

 

Advance payment is required for selected pre booked items.

We reserve the right to add or remove or modify these terms and conditions at any time and our decisions shall be final.


· Our properties, such as the text, images, video and audio of this site, belong to us. You are granted to access limited information to view only in this website.


· Action of copying and using our site contents in other media for commercializing or selling of our information in any form without prior notice is against the laws and will result in criminal or civil penalties.


· We reserve the right to modify our statements from time to time. If we modify any statement regarding privacy policies, we will announce it on our website.Hence you are advised to re-read the terms & conditions regularly.


· Users are requested to read our privacy policies and terms and conditions to use our properties, before using those to other sites. We are not responsible for anything posted on other third-party websites.


· Our site contents or link can be seen to other websites. We do not take any responsibility or liability for the same.

We accept payments through,

 

  • Net banking

 

  • UPI

 

  • Credit/Debit card

 

  • COD

 

 

All transactions done on Plant Gharana are encrypted and safe.

The purchased plants from Plant Gharana is accompanied with 1 year limited warranty along with mentioned terms and conditions. The warranty will be applicable on the purchased plants and other accessories only from Plant Gharana and only if installed by us. Also the warranty is depending upon the instructions given by us. Plant Gharana is not responsible if purchased plants are not taken care as per the given instructions and will not take any further step to work on the warranty part.

  • When will I receive my order?

Your orders will be shipped within 24 hours after your confirmation (except on holidays). Orders, placed before 12pm will be shipped on the same day.Products will be shipped via our respective shipping partners and will be delivered within 5-7 business days.


  •  How will I track my order?

You’ll  get an order tracking number after you place the order,so that you can keep track of your package.


  • How do I know my order is confirmed?

Once you place any order, we receive an order number. You will also receive an email/SMS containing the details of your order.

In this email/SMS you will be provided with a unique Order ID. Shipping details will be provided with the respective tracking number(s).  You will also be notified time to time when the product(s) are shipped to you.


  • How can I return an item?

You can call to our customer care contact number or an email to our mentioned email id so that our executives can get back to you as soon as possible to resolve the issue.

 
X